Limited Warranty



LENGTH OF WARRANTY:

Generators that are supplied with applicable products as standard, original equipment are covered by this warranty from the date of original retail purchase for a period of two years for residential use and one year for commercial applications. Batteries shipped with generators are warranted by the supplier. Units used in rental fleets or as demonstration models will be considered commercial usage. The warranty coverage is continual from the original date of purchase, and does not restart upon the replacement of any part or complete unit.  Individual parts replaced at any point during the warranty period are only eligible for warranty coverage for the balance of the original warranty period. 


ELIGIBILITY:

To be eligible for warranty service, the product must be purchased in the United States or Canada from an authorized Kipor dealer.  This warranty applies to the original retail purchaser only and is not transferable.  Proof of purchase and/or registration is required.


COVERAGE:

Parts and service labor will be covered by Kipor Power Equipment for any failure that is proven to be a failure in material or workmanship under normal use during the applicable warranty time period.  This coverage is limited to parts, and labor. It is the responsibility of the end user to return the product to the nearest authorized repair center as directed by the warranty administration office. Kipor Power Equipment reserves the right to repair or replace any part or unit at its option. Kipor may request defective parts to be returned.  Anything replaced under warranty becomes the property of Kipor.


TO OBTAIN WARRANTY SERVICE:

Contact any authorized dealer or our national customer service center:
Phone (800) 547-8045         E-mail warranty@poweredbykipor.com

If contacting us by fax or e-mail, be sure to include a description of the problem as well as all return contact information such as address, phone number, fax number, e-mail, etc. Generator serial number and proof of purchase is required.


EXCLUSIONS:

THIS WARRANTY DOES NOT EXTEND TO PARTS AFFECTED OR DAMAGED BY ACCIDENT AND/OR COLLISION, NORMAL WEAR, FUEL CONTAMINATION OR DEGRADATION, USE IN AN APPLICATION FOR WHICH THE PRODUCT WAS NOT DESIGNED OR ANY OTHER MISUSE, NEGLECT, INCORPORATION OR USE OF UNSUITABLE ATTACHMENTS OR PARTS, UNAUTHORIZED ALTERATION, OR ANY CAUSES OTHER THAN DEFECTS IN MATERIAL OR WORKMANSHIP OF THE PRODUCT. THIS WARRANTY DOES NOT EXTEND TO NORMAL MAINTENANCE ITEMS SUCH AS BELTS, HOSES, SPARK PLUGS AND FILTERS PAST THE FIRST SCHEDULED REPLACEMENT OR SERVICE INTERVAL FOR THESE ITEMS WHICHEVER COMES FIRST. KIPOR WILL PAY FOR MINOR ADJUSTMENTS FOR A PERIOD OF NINETY DAYS FROM THE INSERVICE DATE OF THE GENERATOR.


DISCLAIMER OF CONSEQUENTIAL DAMAGE AND LIMITATION OF IMPLIED WARRANTIES:

KIPOR DENIES ANY RESPONSIBILITY FOR LOSS OF TIME OR USE OF THE PRODUCT, TRANSPORTATION, COMMERCIAL LOSS, OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGE.  ANY IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THIS WRITTEN LIMITED WARRANTY.

Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion or limitation of incidental or consequential damages.  Therefore, the above exclusions and limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.




Emissions Control Warranty


Warranty Statement

The U.S. Environmental Protection Agency (EPA) and the California Air Resources Board (CARB) require manufacturers of small off-road engines to warranty their products with a two year warranty for those components that are specified as being part of the emission control system. Kipor Power Equipment, EPA, CARB offer the following explanation of the Emission Control Warranty.

In the United States and California, new small off-road engines must be designed, built, and equipped to meet stringent emission standards. Kipor must warrant the emission control system on your 2011 engine for the periods of time listed below provided there has been no abuse, neglect, improper maintenance, or unauthorized application of your small off-road engine.

If a warrantable condition is determined, Kipor Power Equipment will repair your small off-road engine at no cost to you including diagnosis, parts, and labor.


Coverage

Emissions control parts on the engine are warranted for a period of two years, subject to provisions set below. If any covered part on your engine is defective, the part will be repaired or replaced by Kipor Power Equipment.

Owner’s Responsibilities

You are responsible to maintain the engine as defined in your Kipor Generator Owner’s Manual. Kipor recommends that you retain all record/receipts covering maintenance on your engine but Kipor Power Equipment cannot deny warranty claims based on the lack of receipts or for your failure to perform all scheduled maintenance. You may be denied warranty coverage if a part has failed due to abuse, neglect, improper maintenance, or unapproved applications.


You are required to bring your generator to an authorized Kipor generator dealer for repairs as soon as a problem exists. For emissions warranty service, contact your nearest dealer. A listing is available here.


Emission Control System Parts

Coverage under this warrant extends only to the emissions control parts listed below:

1. Fuel System
    A. Carburetor gaskets
    B. Fuel lines, fittings, and clamps
    C. Fuel filter (if equipped)
    D. Fuel pump (if equipped)
    E. Carburetor
2. Intake System
    A. Air cleaner assembly
    B. Intake manifold
3. Ignition System
    A. Ignition coil
    B. Spark plug
4. Exhaust System
    A. Catalytic converter (if equipped)
    B. Exhaust manifold
    C. Gaskets
5. Crankcase Breather System
    A. Breather assembly
    B. Breather tube
6.  Air Injection System
    A. Secondary air injection valve
7. Fuel Tank Evaporative Emissions Control System
    A. Fuel tank
    B. Fuel cap
    C. Carbon canister and brackets
8. Miscellaneous Items used in above
    A. Hoses, connectors, and fittings
    B. Electrical switches

Warranty Provisions

1. Claims  Warranty claims shall be filed in accordance with the provisions of the Kipor warranty and policies established with the authorized repair center network.
2. Exclusions Warranty coverage shall be denied for failure of an emissions control system part caused by abuse, neglect, improper maintenance or application as described in the Kipor Generator Owner’s Manual. Additionally, coverage may be denied for the use of add-on parts, modified parts, or parts that are not equivalent to original Kipor generator parts in performance and durability.
3. Length of Coverage Kipor Power Equipment warrants to the original retail purchaser and eacy subsequent owner that the emissions control system shall be free of defects in materials and workmanship for a period of two years from the date of the original retail customer.
4. Repair or Replacement Cost Repair or replacement of any emissions control system part will be repaired at no charge to the owner including diagnostic labor which would determine an emissions control system defect exists if the repair is performed at an authorized Kipor repair center.
5. Consequential Damage Repairs will extend to any other engine part damaged by the failure of any emission control system part.
6. Maintenance The emissions control system and associated parts are warranted for defects during the warranty period only.
The warranty does not cover any replacement of parts that are replaced as required by the maintenance schedule in the Kipor Generator Owner’s Manual. Any replacement part that is equivalent in function and durability may be used for maintenance or repairs.

Questions

If you have any questions regarding your rights and responsibilities under this emissions system warranty, you may contact the Kipor Aftermarket Support office.

By email:           warranty@poweredbykipor.com
By phone:        1-800-547-8045
By mail:            Kipor Power Equipment
                          Attn: Aftermarket Support
                          12121 NE Airport Way Suite E
                          Portland, OR 97220

Limited Warranty Kipor Replacement Parts


LENGTH OF WARRANTY:

Repair or replacement parts are warranted for ninety (90) days from the date of purchase. Any part replaced during the base warranty period assumes the remainder of that warranty period or ninety (90) days, whichever is greater. An exception is made for the following parts which will be warranted for six months (180 days) from date of purchase.

  • Selected generator parts: alternator assembly, stator, rotor, inverter module
  • Selected power train parts: replacement long block, cylinder block, cylinder head, crankshaft, camshaft, balance shaft, manifolds, and major castings


ELIGIBILITY:

To be eligible for warranty coverage, the replacement part must have been purchased in North America from an authorized Kipor distributor or dealer. This warranty applies to the original retail purchaser only and is not transferable.  Proof of purchase is required.  Parts exported from North America are excluded from warranty coverage.

COVERAGE:

(1) Repair of replacement parts will be covered by Wuxi Kipor Power for any failure that is proven to be a failure in material or workmanship under normal use during the warranty period. The warranty for replacement parts will be limited to direct replacement only with no allowance for freight and transportation charges. The issuance of credit or a cash return of the purchase price will not be applicable. Kipor may request defective parts to be returned for examination before the issuance of credit. 

(2) Reimbursement of labor charges to replace a defective part under its warranty period will be limited only to authorized service centers and then only if an authorized service center installed the defective part. Travel time is not authorized.

TO OBTAIN WARRANTY SERVICE:

Contact any authorized dealer or contact our national customer service center at:
Phone  1-800-547-8045
E-mail warranty@poweredbykipor.com
If contacting us by e-mail, include a description of the problem as well as all contact information such as address, phone number, e-mail, etc. Proof of purchase is required.   

 

EXCLUSIONS:

THIS WARRANTY DOES NOT EXTEND TO PARTS AFFECTED OR DAMAGED BY ACCIDENT AND/OR COLLISION, NORMAL WEAR, FUEL CONTAMINATION, USE IN AN APPLICATION FOR WHICH THE PRODUCT WAS NOT DESIGNED, IMPROPER INSTALLATION, ANY OTHER MISUSE, NEGLECT, INCORPORATION OR USE OF UNSUITABLE ATTACHMENTS OR PARTS, UNAUTHORIZED ALTERATION, OR ANY CAUSES OTHER THAN DEFECTS IN MATERIAL OR WORKMANSHIP OF THE PART IN QUESTION.

DISCLAIMER OF CONSEQUENTIAL DAMAGE AND LIMITATION OF IMPLIED WARRANTIES

KIPOR DENIES ANY RESPONSIBILITY FOR LOSS OF TIME OR USE OF THE PRODUCT, TRANSPORTATION, COMMERCIAL LOSS, OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGE.  ANY IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THIS WRITTEN LIMITED WARRANTY.

Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion or limitation of incidental or consequential damages.  Therefore, the above exclusions and limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.